HOW CAN WE HELP?

We help clients answer the tricky questions about setting up and improving their ecommerce offer

TEAM

  • How do I scale my ecommerce team over time?

  • How do I decide which key roles I should hire first?

  • How do I get tailored training for my team?

TOOLS & TECHNOLOGY

  • How do I choose an ecommerce platform?

  • What are the core ecommerce tools I need to have setup?

  • How do I know my analytics is accurate?

PROCESSES

  • What KPIs really matter?

  • How do I assess and mitigate my highest risk areas?

  • How can I improve my online customer service procedures?

COMMERCIAL

  • Should I focus on revenue growth or profitability right now?

  • What the most effective use of my marketing budget? 

  • How does my online business impact my other channels?